How it compares
Help desk & live chat market map →Among 1,108 Help desk & live chat products tracked by Astracia.
- Top 25% of Help desk & live chat products with a traffic rank by web traffic Web traffic rank: #11 of 72
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About the startup
Open-source omnichannel customer engagement platform.
Alternatives to ChatWoot
Browse category →Reviewed matches are labeled. Other suggestions come from a shared subcategory, use case, source listing or the same category. Compare features and current plans before choosing.
| Product |
|---|
TidioScale customer service without losing the human touch |
LiveAgentLiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your f |
LiveChatLiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat. |
FreshdeskFreshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community |
IntercomIntercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers. |
tawk.totawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page |
UserlikeUserlike is free live chat software for website and mobile support. |
ZendeskZendesk is a beautiful, lightweight help-desk solution. |
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Recently added in Help desk & live chat
Browse category →Added to this directory in the past 30 days. Dates refer to the directory listing, not the product launch.
Explore expertise in Sales & Customer Support
See all →Profiles grouped by topic. This does not confirm an offer, availability or a connection to this profile.
| Profile |
|---|
AnnedevjCofounder cto of a CRM for philanthropy ✨🍀 |
BradCofounder @RiggingDojo |
Rachael Pilcher | B2B SaaS CopywriterI help SaaS companies drive more signups and sales with conversion-focused copy for every stage of the customer lifecycle. |
Media about Sales & Customer Support
See all →Shows and channels grouped by topic. A recommendation does not mean this profile was featured or endorsed.
| Show |
|---|
SolopreneurYouTube · 26K subscribers |
How I Raised It - The podcast where we interview startup founders who raised capital.Podcast · Foundersuite.com - software for raising capital |
The Remarkable SaaS PodcastPodcast · Ton Dobbe |
Founder stories from Sales & Customer Support startups
See all →Retold founder accounts from startups in the same category, each linked to the original.
| Story |
|---|
Marc Lou sold a Next.js boilerplate and published two different revenue clocksMarc Lou says ShipFast made a quarter million dollars in five months after a $100 launch bet, and separately posted $100,000 in the last thirty days; those windows are his, not the same interval. |
HeadReach reached shy of $2,000 MRR in three months, then sold assets after Google killed the APIKalo Yankulov says HeadReach, a lead-generation SaaS launched in late 2016, grew in three months to a bit shy of $2,000 MRR, then sunsetting and a LeadFuze asset sale followed after Google closed the Site Search API they |
Nick Francis bet Help Scout on content he said you cannot write a check forNick Francis says Help Scout raised $800,000, acquired paying customers through content rather than checks competitors could write, and paid less than $100 to acquire a customer while others in the space might pay $5,000 |
Steli Efti says Close scaled on founder-led sales content, not adsSteli Efti says Close launched in 2013 with laptop YouTube videos about sales, that content was the company's only marketing channel for years, and that he later recorded voice memos and post-call clips so a writer could |
Browse Sales & Customer Support categories
See all →Subcategories in the same part of the directory, with the number of listed products.
| Category |
|---|
CRM & contact management2,228 listed products |
Lead generation & sales outreach1,406 listed products |
Customer feedback & research583 listed products |
Contact centers & business telephony308 listed products |
Customer success & onboarding298 listed products |
Sales & revenue operations293 listed products |
Proposals & CPQ80 listed products |


