How it compares
Help desk & live chat market map →Among 1,110 Help desk & live chat products tracked by Astracia.
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About the startup
Help desk software features that work for IT.
Alternatives to Spiceworks Help Desk
Browse category →Reviewed matches are labeled. Other suggestions come from a shared subcategory, use case, source listing or the same category. Compare features and current plans before choosing.
| Product |
|---|
SysAidSysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI |
EvantoDeskEvantoDesk is simple help desk software designed specifically for SMEs; in many ways as powerful as enterprise software but without the complexities. |
Xavierai.siteExperience the future of customer support with Xavier AI - where every conversation becomes a revenue opportunity through 24/7 intelligent automation. |
LiveHelpLive chat platform for customer care & customer engagement |
SeamlessDeskSeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size. |
CX GenieTransform customer support with no-code AI-powered solutions |
ChatistoHelps you provide better customer support with help of AI. |
KreechatCustomer service software with an all-in-one inbox for WhatsApp, Telegram, and Messenger, Viber. Ideal for support teams, SME and call centers. 6-month free trial for all plans. |
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Recently added in Help desk & live chat
Browse category →Added to this directory in the past 30 days. Dates refer to the directory listing, not the product launch.
Explore expertise in Sales & Customer Support
See all →Profiles grouped by topic. This does not confirm an offer, availability or a connection to this profile.
| Profile |
|---|
AnnedevjCofounder cto of a CRM for philanthropy ✨🍀 |
BradCofounder @RiggingDojo |
Rachael Pilcher | B2B SaaS CopywriterI help SaaS companies drive more signups and sales with conversion-focused copy for every stage of the customer lifecycle. |
Media about Sales & Customer Support
See all →Shows and channels grouped by topic. A recommendation does not mean this profile was featured or endorsed.
| Show |
|---|
SolopreneurYouTube · 26K subscribers |
How I Raised It - The podcast where we interview startup founders who raised capital.Podcast · Foundersuite.com - software for raising capital |
The Remarkable SaaS PodcastPodcast · Ton Dobbe |
Founder stories from Sales & Customer Support startups
See all →Retold founder accounts from startups in the same category, each linked to the original.
| Story |
|---|
Mike Slaats and Upvoty: building a feedback business from an overloaded spreadsheetUpvoty began as a response to feedback-management problems inside another company. Mike Slaats combined early validation, a product that introduced itself to future buyers, and a subscription model that evolved with a br |
Michael Martocci Built SwagUp Around the Work Hidden Inside a Gift BoxSwagUp grew from assembling merchandise packs for startups into a platform for managing branded goods. Its sale to BDA followed both rapid expansion and a harder period of controlling costs. |
Rosy Salon Software grew from a salon owner's view of the front deskJim Bower built Rosy around the work of running a salon. Its later development connected scheduling, payments and specialist tools, while new executives and a combination with Aura carried the business beyond its origina |
Refrens Found Its Business Inside the Tools Meant to Build a NetworkNaman Sarawagi and Mohit Jain started with referrals for freelancers. Customers' enthusiasm for simpler business software eventually redirected Refrens toward paid invoicing, accounting and operations tools. |
Browse Sales & Customer Support categories
See all →Subcategories in the same part of the directory, with the number of listed products.
| Category |
|---|
CRM & contact management2,241 listed products |
Lead generation & sales outreach1,414 listed products |
Customer feedback & research584 listed products |
Contact centers & business telephony311 listed products |
Customer success & onboarding299 listed products |
Sales & revenue operations295 listed products |
Proposals & CPQ80 listed products |



