Zalena AI

About the startup

Zalena — AI receptionist for service businesses that actually books appointments Most "AI chatbots" answer FAQs and stop there. Zalena is built for businesses where the conversation has to go somewhere — booking a haircut, scheduling a consultation, capturing a lead at 2am when nobody's at the desk. What it does Zalena gives your business an AI assistant across web chat, voice (phone), Facebook Messenger, and Instagram DMs. It answers questions, qualifies leads, and books appointments straight into your staff's calendars — using your real services, hours, and pricing. Key features - Auto-trained from your website — paste your URL and our crawler reads your services, FAQs, hours, and team. No prompt engineering, no document uploads. - Voice + chat in one platform — same brain answers a Messenger DM and a phone call. Pick a voice, get a number, done. - Real bookings, not just intent capture — staff calendars, service durations, buffer times, two-way Google Calendar sync with a privacy-preserving busy/free mode. - Multi-channel inbox — web widget, voice, Facebook, Instagram, all from one dashboard. - Built-in CRM — customers are auto-created from every conversation. Lead scoring, conversation history, contact details in one place. - Multi-location ready — agencies and franchises can manage multiple businesses from a single login. What makes it different Most chatbot builders hand you a blank canvas and a prompt box. Zalena ships with the receptionist already trained — we've crawled your site, structured your services, and wired up the calendar before you ever click "go live." The result: a useful bot in 10 minutes, not 10 hours. We also treat voice as a first-class channel, not a paid add-on. If a customer would call you, they can call your AI. What you can expect - Capture leads after hours instead of losing them to voicemail - Book appointments without staff lifting a finger - Cut "what time are you open?" interruptions to zero - Free up front-desk time for the customers actually in the room Who it's for Salons, spas, clinics, dental and med-spa practices, home services, consultants — any service business where most of the day is spent answering the same questions and putting names on a calendar. Try it: zalena.ai