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Help desk & live chat market map →Among 1,110 Help desk & live chat products tracked by Astracia.
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About the startup
Customers can chat with you instantly on your store. When they leave your site, the chat automatically switches to email so you don't lose the conversation. You can assign chats to different team members, mark which ones are most important, and use saved reply templates to answer faster. Set up automatic rules so messages go to the right person. Change how the chat button looks and control what your team can do. Chat button to your store so customers can message you instantly.
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Recently added in Help desk & live chat
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Explore expertise in Sales & Customer Support
See all →Profiles grouped by topic. This does not confirm an offer, availability or a connection to this profile.
| Profile |
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AnnedevjCofounder cto of a CRM for philanthropy ✨🍀 |
BradCofounder @RiggingDojo |
Rachael Pilcher | B2B SaaS CopywriterI help SaaS companies drive more signups and sales with conversion-focused copy for every stage of the customer lifecycle. |
Media about Sales & Customer Support
See all →Shows and channels grouped by topic. A recommendation does not mean this profile was featured or endorsed.
| Show |
|---|
SolopreneurYouTube · 26K subscribers |
How I Raised It - The podcast where we interview startup founders who raised capital.Podcast · Foundersuite.com - software for raising capital |
The Remarkable SaaS PodcastPodcast · Ton Dobbe |
Founder stories from Sales & Customer Support startups
See all →Retold founder accounts from startups in the same category, each linked to the original.
| Story |
|---|
OptinMonster: the software business that had to retreat before it could expandSyed Balkhi and Thomas Griffin built a conversion tool for a problem they knew personally. Its journey from an unsuccessful hosted prototype to WordPress, then back to SaaS, was shaped by practical limits and customer de |
ClickFunnels: Turning a Software Subscription into a Marketing Education BusinessRussell Brunson and Todd Dickerson combined funnel-building software with lessons, affiliate incentives and a widening product suite. Their story shows how teaching customers became part of distribution. |
Marc Lou sold a Next.js boilerplate and published two different revenue clocksMarc Lou says ShipFast made a quarter million dollars in five months after a $100 launch bet, and separately posted $100,000 in the last thirty days; those windows are his, not the same interval. |
HeadReach reached shy of $2,000 MRR in three months, then sold assets after Google killed the APIKalo Yankulov says HeadReach, a lead-generation SaaS launched in late 2016, grew in three months to a bit shy of $2,000 MRR, then sunsetting and a LeadFuze asset sale followed after Google closed the Site Search API they |
Browse Sales & Customer Support categories
See all →Subcategories in the same part of the directory, with the number of listed products.
| Category |
|---|
CRM & contact management2,241 listed products |
Lead generation & sales outreach1,413 listed products |
Customer feedback & research584 listed products |
Contact centers & business telephony311 listed products |
Customer success & onboarding299 listed products |
Sales & revenue operations295 listed products |
Proposals & CPQ80 listed products |