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About the startup
SuccessCX is a customer experience consultancy and Zendesk Premier Partner trusted by more than 300 organisations across Australia and APAC. We help teams improve service quality by optimizing platform setup, streamlining support workflows, automating, using AI agents, building knowledge bases, and designing customer journeys. Our work covers Zendesk implementation and remediation, support optimisation, self-service strategy, contact centre improvement, and full CX programs. We partner with SaaS, e-commerce, healthcare, financial services, legal, and other service-driven industries. Our focus is simple: give organisations a clear CX strategy, speed up response times, reduce ticket volume, and lift customer satisfaction while lowering support costs.
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Explore expertise in Sales & Customer Support
See all →Profiles grouped by topic. This does not confirm an offer, availability or a connection to this profile.
| Profile |
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BradCofounder @RiggingDojo |
Rachael Pilcher | B2B SaaS CopywriterI help SaaS companies drive more signups and sales with conversion-focused copy for every stage of the customer lifecycle. |
Chris WillowEx agency owner. |
Media about Sales & Customer Support
See all →Shows and channels grouped by topic. A recommendation does not mean this profile was featured or endorsed.
| Show |
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Michelle Elisabeth VargheseNewsletter · Michelle Varghese |
Beards, Boards & BusinessNewsletter · Hans-Jörg Roser |
SolopreneurYouTube · 26K subscribers |
Founder stories from Sales & Customer Support startups
See all →Retold founder accounts from startups in the same category, each linked to the original.
| Story |
|---|
Marc Lou sold a Next.js boilerplate and published two different revenue clocksMarc Lou says ShipFast made a quarter million dollars in five months after a $100 launch bet, and separately posted $100,000 in the last thirty days; those windows are his, not the same interval. |
HeadReach reached shy of $2,000 MRR in three months, then sold assets after Google killed the APIKalo Yankulov says HeadReach, a lead-generation SaaS launched in late 2016, grew in three months to a bit shy of $2,000 MRR, then sunsetting and a LeadFuze asset sale followed after Google closed the Site Search API they |
Nick Francis bet Help Scout on content he said you cannot write a check forNick Francis says Help Scout raised $800,000, acquired paying customers through content rather than checks competitors could write, and paid less than $100 to acquire a customer while others in the space might pay $5,000 |
Steli Efti says Close scaled on founder-led sales content, not adsSteli Efti says Close launched in 2013 with laptop YouTube videos about sales, that content was the company's only marketing channel for years, and that he later recorded voice memos and post-call clips so a writer could |
Browse Sales & Customer Support categories
See all →Subcategories in the same part of the directory, with the number of listed products.
| Category |
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CRM & contact management2,241 listed products |
Lead generation & sales outreach1,413 listed products |
Help desk & live chat1,110 listed products |
Customer feedback & research584 listed products |
Contact centers & business telephony311 listed products |
Customer success & onboarding299 listed products |
Sales & revenue operations295 listed products |
Proposals & CPQ80 listed products |
