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tinydub — Startup Profile
Startup

tinydub

Improve customer experience by providing self-service widgets with your content.

Help desk & live chat

Among 1,110 Help desk & live chat products tracked by Astracia.

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About the startup

tinydub is a powerful yet user-friendly customer support solution that combines AI-powered assistance with team inbox management to reduce your support workload while improving customer satisfaction. ✨ Key Features: 🤖 AI-Powered Self-Service Advanced semantic search that understands user intent, even without exact keywords Natural language AI assistant trained on your content 24/7 automated support - no more repetitive questions! 💬 Seamless Communication Customizable welcome screens with guided self-service Direct contact options with file upload capabilities Professional team inbox with statuses, tags, and assignments No per-user pricing - perfect for teams of any size! 🎨 Brand Customization Custom colors, icons, and branding Minimalistic, clean interface that matches your style Optional "Powered by tinydub" removal available 📊 Smart Analytics Track user interactions and search patterns Identify content gaps with unanswered question insights Improve your knowledge base over time 🌟 Perfect For: Business owners looking to reduce support overhead IT companies managing multiple client websites Support teams wanting to focus on complex issues E-commerce stores needing 24/7 customer assistance 💰 Transparent Pricing: Free tier available - start without any commitment No hidden fees or per-seat charges EU-based with GDPR compliance and German data storage 🔒 Security & Reliability: ISO 27001 certified servers in Germany GDPR compliant data handling Regular security updates and maintenance

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