Decagon was founded by Jesse Zhang and Ashwin Sreenivas, two repeat founders who met at an Andreessen Horowitz event in Utah in May 2023 and spent their firs…
Decagon was founded by Jesse Zhang and Ashwin Sreenivas, two repeat founders who met at an Andreessen Horowitz event in Utah in May 2023 and spent their first weeks sending hundreds of LinkedIn messages to ask companies what AI product they would pay for. The answer pointed to customer support for complex enterprises. Decagon emerged from stealth in June 2024 with $35 million from a16z and Accel, raised a $131 million Series C at a $1.5 billion valuation in June 2025, and by late 2025 Forbes rep
Decagon was founded by Jesse Zhang and Ashwin Sreenivas, two repeat founders who met at an Andreessen Horowitz event in Utah in May 2023 and spent their first weeks sending hundreds of LinkedIn messages to ask companies what AI product they would pay for. The answer pointed to customer support for complex enterprises. Decagon emerged from stealth in June 2024 with $35 million from a16z and Accel, raised a $131 million Series C at a $1.5 billion valuation in June 2025, and by late 2025 Forbes reported more than 100 customers.
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