How it compares
Help desk & live chat market map →Among 1,109 Help desk & live chat products tracked by Astracia.
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Astracia Signal Score
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Open source Open source alternatives to Zoho Desk →
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About the startup
Industry's first context-aware Helpdesk Software.
Alternatives to Zoho Desk
Browse category →Reviewed matches are labeled. Other suggestions come from a shared subcategory, use case, source listing or the same category. Compare features and current plans before choosing.
| Product |
|---|
Salesforce Service CloudService Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system. |
GrooveHQA new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank. |
HelpScoutHelp Scout is a simple, straightforward way to provide excellent support |
KayakoHelp Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales. |
LiveAgentLiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your f |
FreshdeskFreshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community |
IntercomIntercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers. |
FrontThe platform for exceptional customer service at scale. |
Related products in Help desk & live chat
Browse category →Selected by category and available use-case details. A topic match does not establish equivalent features.
| Product |
|---|
Paideia AgentsPaideia deploys sector-specialized AI customer support agents: web chat and email, 24/7, with smart human handoff when it matters. |
Eldorado.ggBrowse thousands in-game items offers. Buy PoE 2 Currency, OSRS Gold and other goods. 24/7 Customer support! Fast and safe delivery supported by TradeShield! |
SysAidSysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI |
EngatiAdopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options. |
MindTouchMindTouch is a cloud-based web platform for knowledge collaboration and multi-channel delivery of customer support documentation. |
SupportBeeSupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today! |
Recently added in Help desk & live chat
Browse category →Added to this directory in the past 30 days. Dates refer to the directory listing, not the product launch.
Explore expertise in Sales & Customer Support
See all →Profiles grouped by topic. This does not confirm an offer, availability or a connection to this profile.
| Profile |
|---|
AnnedevjCofounder cto of a CRM for philanthropy ✨🍀 |
BradCofounder @RiggingDojo |
Rachael Pilcher | B2B SaaS CopywriterI help SaaS companies drive more signups and sales with conversion-focused copy for every stage of the customer lifecycle. |
Media about Sales & Customer Support
See all →Shows and channels grouped by topic. A recommendation does not mean this profile was featured or endorsed.
| Show |
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Michelle Elisabeth VargheseNewsletter · Michelle Varghese |
Beards, Boards & BusinessNewsletter · Hans-Jörg Roser |
SolopreneurYouTube · 26K subscribers |
Founder stories from Sales & Customer Support startups
See all →Retold founder accounts from startups in the same category, each linked to the original.
| Story |
|---|
Marc Lou sold a Next.js boilerplate and published two different revenue clocksMarc Lou says ShipFast made a quarter million dollars in five months after a $100 launch bet, and separately posted $100,000 in the last thirty days; those windows are his, not the same interval. |
HeadReach reached shy of $2,000 MRR in three months, then sold assets after Google killed the APIKalo Yankulov says HeadReach, a lead-generation SaaS launched in late 2016, grew in three months to a bit shy of $2,000 MRR, then sunsetting and a LeadFuze asset sale followed after Google closed the Site Search API they |
Nick Francis bet Help Scout on content he said you cannot write a check forNick Francis says Help Scout raised $800,000, acquired paying customers through content rather than checks competitors could write, and paid less than $100 to acquire a customer while others in the space might pay $5,000 |
Steli Efti says Close scaled on founder-led sales content, not adsSteli Efti says Close launched in 2013 with laptop YouTube videos about sales, that content was the company's only marketing channel for years, and that he later recorded voice memos and post-call clips so a writer could |
Browse Sales & Customer Support categories
See all →Subcategories in the same part of the directory, with the number of listed products.
| Category |
|---|
CRM & contact management2,238 listed products |
Lead generation & sales outreach1,409 listed products |
Customer feedback & research584 listed products |
Contact centers & business telephony310 listed products |
Customer success & onboarding298 listed products |
Sales & revenue operations294 listed products |
Proposals & CPQ80 listed products |


